About Us - Laymack Labour Broking Services

Laymack Investments commenced operations in the year 2007 offering general labor services at PPC and other small mines in Gwanda.

It has since spread its wings to Unkie mine where it provides artisans on a regular basis. Laymack Investments has managed to maintain its long-term customers due to its unparalleled commitment to quality and customer satisfaction.

Laymack has managed to serve its customers during a harsh economic environment when most companies could not accept payment in kind during the hyper-inflationary period.

Laymack Investments (Pvt) ltd anchors on customer satisfaction. It is through our sound management information systems and quality controls that we always have no problems with customer satisfaction.

Customer Service

Our effective Customer service results in customer satisfaction. There is no big job or small job for us as we strive to provide even beyond our customer’s expectations.

We do a detailed risk assessment to establish critical areas of attention and we always advise our customers on ways to improve their security awareness. We critically study every complaint from our customers to establish the problem and find solutions.

We are proactive in the way we do our work and this enhances our customer service delivery. This is complemented by an integrated communication which keep the team alerted always.

We comply with our customer’s recruitment and safety systems to ensure of need and ensure that we always intervene to lessen the burden, to the best expectation.

We are compassionate with our customers in times of need and ensure that we always intervene to lessen the burden, to the best of our ability.

Experience

Our effective Customer service results in customer satisfaction. There is no big job or small job for us as we strive to provide even beyond our customer’s expectations.

We do a detailed risk assessment to establish critical areas of attention and we always advise our customers on ways to improve their security awareness. We critically study every complaint from our customers to establish the problem and find solutions.

We are proactive in the way we do our work and this enhances our customer service delivery. This is complemented by an integrated communication which keep the team alerted always.

We comply with our customer’s recruitment and safety systems to ensure of need and ensure that we always intervene to lessen the burden, to the best expectation.

We are compassionate with our customers in times of need and ensure that we always intervene to lessen the burden, to the best of our ability.

Services

General labor and service tasks have been offered at PPC Colleen Bawn as follows;

  • Engineering assistants
  • Production assistance
  • Office and toilet cleaning services
  • Honey sucking services
  • Garden maintenance services
  • Village maintenance services
  • Sewage maintenance
  • Garbage collection services

Safety

We consider safety at work as a critical work requirement and our policy incorporates zero to injury at the workplace.

As such, we have a full-time safety officer with the NSSA OSHEMAC training qualification.

We ensure that there is no task that can be done before the requisite risk. We are compliant with the relevant statutory safety requirements for labour broking. No employee is deployed to the working area before a comprehensive.

We conduct regular refresher training on safety issues to all our employees, the testimony of which is reflected in our “nil” incidence level.

Employment Philosophy

Our employment base is very broad as we strive to give back to the community

by employing locals. All our employees go through vetting to establish whether

Since the Colleen Bawn Community is surrounded by artisanal mines,

we remunerate our employees well to avoid situations were they are attracted

We value our employee suggestions at every level of the organization. We

appraisals and work inspections.

We put each employee in a position to succeed by ensuring that each employee

is given the best opportunity to make a meaningful and lasting contribution to

they have any criminal record.

to join the artisanal miners.

acknowledge and reward excellent performance through regular performance

their team and projects.

Management Team

We believe effective management brings about effective service delivery. As

such, we have an experienced team which also goes for supervisory refresher

training both in house and externally.

The structure is headed by the security of_icer, and under him is the sergeant

major who is on the ground , checking the guards at regular intervals.

The security of_icer mainly interact with the customer, giving updates and

also receiving additional instructions.

Corporate Social Responsibility

Our employment base is very broad as we strive to give back to the community by employing locals. All our employees go through vetting to establish whether

Since the Colleen Bawn Community is surrounded by artisanal mines, we remunerate our employees well to avoid situations were they are attracted

We value our employee suggestions at every level of the organization. We

appraisals and work inspections.

We put each employee in a position to succeed by ensuring that each employee is given the best opportunity to make a meaningful and lasting contribution to

they have any criminal record.

to join the artisanal miners.

acknowledge and reward excellent performance through regular performance

their team and projects.

Conclusion

We are a growing company which has a reputation of excellence in guarding

services.

Our experienced guards and effective management team would always make

it possible to continue offering excellent service to our customers.

We believe in customer satisfaction and our team is able to probe and obtain

detailed customer requirements for us to achieve maximum customer

satisfaction.